Refund Policy

Refund and Exchange Policy:

Our return policy extends for a period of 30 days. Should 30 days elapse since your purchase, we regret to inform you that we are unable to offer refunds or exchanges.

To qualify for a return, your item must remain unused and in the same condition as when you received it, including the original packaging.

For any further inquiries, please feel free to reach out to our customer support team via email at

However, in the event that the issue with your order stems from our error, we would be delighted to either exchange the item or provide a refund.

Our Responsibility:

Defective Product: In the case of a product with manufacturing defects. Incorrect Item Shipped: If we mistakenly send you the wrong product, color, or size.

Customer Responsibility:

Occasionally, errors can occur during the ordering process. For instance:

  • Incorrect Address: If you made an error while entering your address. Please note that we cannot be held responsible for orders not received due to incorrect delivery addresses provided by the buyer at the time of purchase.
  • Incorrect Size or Color: If you made an error while selecting the size or color. We cannot be held responsible for orders where the customer chose an incorrect size or color.

If your situation falls under any of the aforementioned cases, it will be necessary for you to resolve the issue, and unfortunately, we will be unable to refund your item.

Certain types of goods are exempt from being returned. This includes perishable items such as food, flowers, newspapers, or magazines. Additionally, we do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To process your return, we require a receipt or proof of purchase. Kindly refrain from sending your purchase back to the manufacturer.

There are specific circumstances where partial refunds may be granted (if applicable):

  • Books showing obvious signs of use
  • Opened CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record
  • Items not in their original condition, damaged, or missing parts for reasons not attributed to our error
  • Items returned more than 30 days after delivery

Refunds (if applicable):

Upon receiving and inspecting your returned item, we will notify you via email regarding its receipt and the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be automatically credited to your credit card or original method of payment within a specific number of days.

Delayed or Missing Refunds (if applicable):

If you have not yet received your refund, we suggest first checking your bank account. Subsequently, contact your credit card company as it may take some time before the refund is officially posted. If the issue persists, please contact your bank, taking into account the typical processing time for refunds. If, after following these steps, you still have not received your refund, kindly reach out to us at

Sale Items (if applicable):

Only regular-priced items are eligible for refunds; unfortunately, sale items cannot be refunded.

Exchanges (if applicable):

We only replace items that are defective or damaged. If you need to exchange your item for the same product, please send us an email at


If the item was marked as a gift during purchase and shipped directly to you, you will receive a gift credit equal to the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift during purchase, or if the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver, who will be informed of the return.


To initiate the return of your product, please contact us at

You will be responsible for covering the shipping costs for returning the item. Please note that shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.

The time it takes for your exchanged product to reach you may vary depending on your location.

For items valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without proper tracking.